Help Center

Common Questions.

Everything you need to know about Iden Stores. Can't find what you need? We're here to help.

How do I start selling on Iden Stores?

Starting is easy! Just click on the 'Become a Seller' button, fill out the registration form, and wait for our team to approve your account. Once approved, you can start selecting products and sharing them with your network.

Is there any registration fee for sellers?

No, registration is absolutely free. We don't charge any upfront fees to our resellers. You only earn a commission on every successful sale you make.

How long does delivery take?

Delivery typically takes 1-3 days within Dhaka and 3-5 days outside Dhaka. We work with premium courier services to ensure your orders reach you as quickly as possible.

What is the return policy?

We offer a 7-day return policy for products that are damaged or not as described. Please ensure you keep the original packaging and contact our support team immediately.

Still confused?

Our support wizards are available 24/7 to clear any doubts you might have.